Express Bus Agencies Association

BusloversEBAA or the Express Bus Agencies Association is a Singapore-based association made up of several big players in the express bus market segment. It was established in 2003 to bring together express bus operators and establishments related to the industry, to enhance efficiency and cooperation among the member companies.Express Bus Agencies Association malaysia and singapore 300x87 Express Bus Agencies Association

With the objective of promoting goodwill, fostering cooperation and understanding among its members, EBAA is also set up with the aim at assisting its members in case of disputes, coming up with recommendations to the relevant authorities in relation to any measures that may be taken involving its members, offer assistance and advice to parties or organisations interested in the express bus trade and tourism as well as to bring together persons engaged or connected to the express bus trade, so that they may, by cooperation and mutual exchange of ideas and views, advance the interests of the members and the association.

Currently, EBAA has almost 30 active members under its wings, comprising a fair share of licensed express bus operators and companies which are related to the industry such as travel and tour agencies, bus body manufacturer, workshops offering general maintenance as well as an insurance firm. Among the household names under the EBAA includes Five Stars Tours, Konsortium Express & Tours, Luxury Tours & Travel, Sri Maju Tours & Travel, Transtar Travel, WTS Travel & Tours, Lapan Lapan Travel, ComfortDelgro Bus, BusPlus, Nam Ho Travel, Resorts World Genting and SC Auto Industries.

Among the initiatives taken by EBAA is the introduction of insurance cover scheme for passengers travelling on buses operated by EBAA member companies. A similar scheme has also been introduced exclusively for all drivers, stewards, stewardess and tour guides employed by members of the association, in particular the express bus and coach operators.

Travel Personal Accident Insurance Scheme (TPAIS)

Known as the Travel Personal Accident Insurance Scheme or TPAIS, the value-added scheme covers an extensive range of benefits for all passengers travelling on buses operated by EBAA members. EBAA will guarantee that claims arising from any incidents will be processed and finalised within 2 weeks. Passengers must produce the insurance coupon as issued to them in order to make a claim or to enjoy the benefits provided. Chartis Insurance is the underwriter for the TPAIS insurance protection scheme.
Group Personal Accident Insurance Scheme (GPAIS)

Another group of people who are protected under the insurance protection scheme introduced by EBAA are the frontline staff of the express bus and coach operators, namely the drivers, cabin crews and tour guides who will be travelling onboard the buses as well. The scheme covers all employees from Malaysia, Singapore and foreign nationals. The GPAIS insurance protection scheme is underwritten by Chartis Insurance.

Intercity Bus Terminal

The concept of a one-stop intercity bus terminal catering to all express buses to and from Malaysia is not new. EBAA has been constantly championing the cause in order to enhance operations and efficiency for the operators and at the same time providing comfort and convenience for commuters travelling by bus. The intercity bus terminal will be equipped with an array of amenities such as retail and F&B outlets, and possibly a transit hotel to be located within the development. Foreign private investors may be invited to participate in the project, if local authorities agree to the concept of an intercity bus terminal in Singapore.

Travel Malaysia 2010 Fair

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To know more about the Travel Malaysia 2010 fair, read more here.


EBAA welcomes any interested establishments to join the association. With a low membership fee, a member is entitled to numerous benefits that are bound to be gained in the short- and long-term. EBAA is aiming to be the voice representing the express bus and coach operators and its supporting industries, and a catalyst to increase cooperation and efficiency among its members. To know more on how to become a member of EBAA, do visit their homepage at